How do I transfer to ACT?

Call the closest ACT location and make an appointment. Bring your health card. Tell the staff that you would like to “transfer to ACT.” You will also need to fill out the necessary paperwork, including a consent form to transfer your medical records from your current clinic.

About ACT

ACT has clinics in many locations across Ontario. If you change address frequently, or work in a different location from where you live, ACT has several clinics with nearby pharmacies, and you can attend any of them for treatment.

ACT also offers counseling and Cognitive Behavioral Therapy (CBT) which is effective in treating conditions like Generalized Anxiety Disorder (GAD), Panic Disorder (PD), Agoraphobia, Specific Phobias, Systematic Desensitization, Social Anxiety Disorder (SAD), Obsessive Compulsive Disorder (OCD), Post Traumatic Stress Disorder (PTSD), and Illness Anxiety Disorder.

Who contacts my old clinic?

ACT staff will forward your signed consent form to your current clinic so your records can be transferred. Your current clinic is supposed to forward your medical records directly to ACT. The ACT staff will contact you to confirm that your medical records have been received.

Will I have to re-start treatment at the lowest dose?

Your dose will remain the same as long as your medical records are received by ACT and are up to date and contain accurate information on your current dose, you have not missed any doses, you provide a clean urine sample, and bring a receipt from your last dose.

Will I lose my carries if I transfer to ACT?

Your carries will remain the same as long as your medical records are received by ACT and are up to date and contain accurate information on your current dose, you have not missed any doses, you provide a clean urine sample, and bring a receipt from your last dose.

Will I have to go to a different pharmacy?

You choose the pharmacy you want to use.

What are some ways to help the transfer process go smoothly?

Bring your health card. Bring your ID and contact information. Have a current prescription when you transfer. There may be a delay in receiving your medical records from your current clinic. Bring your most current pharmacy receipt to validate your current dose.